Customer Support

We're here to help! Get in touch with our support team for assistance with your account, trading, or any other questions.

Contact Options

Email Support

Send us an email

support@krakine.com

24/7

Live Chat

Chat with our support team

Available 24/7

24/7

Phone Support

Call our support line

+1 (555) 123-4567

Mon-Fri 9AM-6PM EST

Support Stats

Average Response Time2 hours
Resolution Rate98%
Support Available24/7

Submit a Support Request

Frequently Asked Questions

How do I deposit funds?

Go to your dashboard and click the 'Deposit' button. Select your cryptocurrency and follow the instructions to send funds to the provided address.

How do I withdraw funds?

Navigate to your dashboard and click 'Withdraw'. Enter the amount, select your currency, and provide your wallet address.

How do I enable 2FA?

Go to Settings > Security and click 'Enable Two-Factor Authentication'. Follow the QR code setup with your authenticator app.

How do I transfer funds to another user?

Click the 'Transfer' button in your dashboard header, enter the recipient's email, amount, and optional note.

What are the trading fees?

We offer zero trading fees on all cryptocurrency pairs. Only network fees apply for blockchain transactions.